The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online were helpful and pleasant
Please pass on my thanks to your sales and delivery team for a job well done. I had wanted the fridge delivered today if possible but knew that it probably could not be but I have just received it. Thanks so much. Everyone I had dealings with at Appliances Online were helpful and pleasant, including the young delivery men. Rhonda,
Wow how impressive
I bought a Maytag washing machine and my wife has never been happier.We have a big family and needed a new machine asap as our old one had done it's time.We ordered on the Monday and were told that it had to come from sydney so it would be here Tuesday week,you guys fast tracked it for us and it got here on the Friday, four day's early, Wow how impressive thanks alot. Happy customer.
Roger, Moranbah, QLD
One of the best retail experiences I have ever had
I don't normally offer feedback especially via Facebook, but I felt compelled to offer some advice for anyone that is looking for an appliance...I recently purchased a wine fridge from Appliances Online due to the item offered, the unbeatable price, the free delivery & peace of mind with the extended warranty. I can honestly say that this has been one of the best retail experiences I have ever had in terms of communication, value for money, timely transaction & dealings with staff. Thank you!!! John, Maylands, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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