The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
All at a fantastic price
Thank you for your excellent customer service. Delivery arrived on time, old fridge taken away. All at a fantastic price. Thanks. Danielle, Glenmore Park, NSW
Excellent customer service
I have just bought my first appliance from Appliance Online and I must say how delighted I am with your prices, your excellent customer service and your reliable delivery service. Why can't all companies perform like this? Appliances Online Customer, Australia
SUPER FAST shipping
Well it came early!! Arrived around midday today - thanks for the SUPER FAST shipping!! My wife does not have to hand wash any more - she has been for the last few days - and with 6 kids, that is a lot of hand washing! Daniel, Serpentine, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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