The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service of my washing machine yesterday was outstanding
Customer Services Department, Good morning, Just a quick note to say the service of my washing machine yesterday was outstanding, right from the time I ordered on-line can be highly recommended. Delivery was as you said and the person who delivered exactly as you said, Brett was so nice it was no problem even though we live in a Townhouse a back of complex. I have not had service so good for a long time and intend to buy your articles in future and recommend to my friends and family. Today I just wanted to say thank you again.Best Wishes. Jill Everett, SUTHERLAND NSW
Polite; super efficient and totally on time
I’ve just received by wine fridge and cannot compliment you enough on your excellent sales and delivery service. Polite; super efficient and totally on time – Thanks. How refreshing to buy something online – so easy. Well done and Merry Christmas to you all. Michael, Clayfield, QLD
Super efficient and honest deal
I have been very impressed with the dealings that I have received from
AppliancesOnline. The delivery was prompt and my electrical appliance
was installed efficiently. I would definitely consider using this
company again when I am in need of a super efficient and honest deal. Judith, Chapel Hill, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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