The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
FANTASTIC SERVICE
Hello
I refer to the below message, and advise - THE EAGLE HAS LANDED....!!
Many thanks for the amazing service..
NEVER EVER - have I experienced such professional communication, service, nor
the satisfaction of dealing with such a VERY well organised company.
You certainly have the systems in-place to ensure smooth speedy dispatch and
guaranteeing client satisfaction.. A virtue which is long LOST with most
retailers these days!!
I only ordered this item YESTERDAY AFTERNOON and here I am AT 9:20 AM the very
next MORNING with the appliance delivered to my door...by a most polite
attentive courteous delivery driver!!!
FANTASTIC SERVICE - AND to top it all off, I received TWO communique's earlier
this morning, one as TEXT and one by a clear concise courteous phone message (as
I didn't even have my mobile ON at that time of the morning..YET!!!) and next.
doorbell rings and here it is - AT 9:20 AM...!!! (all the way from Sydney TO
Port Macquarie) AMAZING!!!!
Kenneth Eather, PORT MACQUARIE
The cheapest quote!!!
Just wanted to leave positve feedback... Fantstic service, very professional & sooo easy. Ordered my Fisher & Paykel fridge, the day before the driver called to say delivery next day, then a morning call to say exactly what time....too good Beautiful fridge & they took my old fridge away too. I highly recommend Appliances Online...1st class service & the cheapest quote!!! Sue, Bentleigh, VIC
My opinion it is one of the best ecommerce operations in Australia
Just wanted to pass on my thanks for your fantastic service, this is the 2nd time I have done business with Appliances Online and in my opinion it is one of the best ecommerce operations in Australia.
Quick to respond, fast delivery (got my washing machine here and installed in less than 2 hours),the prices are good and they take away the box and rubbish afterwards.
Highly recommended, thanks again Mike,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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