The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We so appreciate the extra effort you and your manager put in
Hi John, Just a short note to thank you soooooooo much for your help with our fridge. What a drama it all ended up being! Who would have thought when I first placed the order it would become such a saga. We so appreciate the extra effort you and your manager put in to get us something asap. Believe me it was a long 3 & 1/2 weeks with a tiny bar fridge!! And the new one could not have arrived on a better day - Saturday being so hot we were actually able to have ice-cream and icy-poles. Very excited children as you can imagine. You were great at keeping me up to speed with what was or wasn't happening which was greatly appreciated. Believe me we'll be using you again (I'm measuring up the space for a dryer as we speak!). Thanks and have a great week. Michelle,
Great delivery top class service
I was buying for my daughter in Australia via UK ,no problem!! Great site lots of choice great delivery top class service Thanks from a grateful Pom.
Frankie, Bordon Hants, UK
Finding your website was an absolute godsend
I just wanted to say a huge thank you! I recently took delivery of a washing machine and a freezer. The initial thought of having to go from store to store to find what I needed was starting to stress me enormously. I was also at a loss about how I was going to get rid of the old machines. Finding your website was an absolute godsend for me. The helpfulness and friendliness of your staff on the phones and during the delivery, coupled with your prompt service made this such a worthwhile experience. No running around and my old machines neatly taken away. There is absolutely no doubt in my mind that I will use you again in the future and I will definitely be recommending you to friends and family! Juliette, Ferntree Gully, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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