The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Commend you for the efficiency of the delivery
HiJust a short note to commend you for the efficiency of the delivery.George and another guy (sorry didn't get his name) dropped off the dryer.They were terrific. Gave me plenty of notice, set up the dryer and were very pleasant.Well done. Malcolm, Toowong, QLD
Thank you for the excellent service
My new washing machine was delivered today as scheduled. I just want to say I was impressed with your delivery men. I was telephoned prior to 10am and advised of the delivery window. They then arrived during that delivery window, removed my old machine and installed the new one. The laundry is in the upstairs bathroom of my small two storey terrace house and access is up a steep staircase with bend at the bottom. Not easy access, and not helped by such a hot day. Notwithstanding this, your deliverymen completed the removal and installation efficiently and in good humour. Thank you for the excellent service.
Cathy, Forest Lodge, NSW
Most painless appliance purchase of my life
It was fine. Delivered on time. Installed without fuss. Old machine
taken away. Most painless appliance purchase of my life. Thank you. Gregory, Stanwell Park, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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