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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Thank you for the fantastic online email advice and assistance. David Beck has been extremely helpful. He is very knowledgeable about product range. He provided excellent and very pleasant service. Will be highly recommending site to friends and will buy from this site again.Fantastic online email advice Once again Appliances Online has exceeded my expectations by responding to my problem within an hour of contacting you. Thank you so much for your advice. I have been so impressed with your customer service. At a time when retailers are having a difficulty, your service made the whole purchasing process easy beyond belief. Prior to ordering from you I visited ****, **** and **** retail stores. I was amazed by how unhelpful and disinterested retail staff in each store were. I had to interrupt staff as they conversed with one another. At no time was I asked did I need assistance. And despite the fact that I really HAD to buy a washing machine I left without purchasing anything.The whole process of shopping online was just so easy with your company. And the free delivery was also much appreciated. And to that end the delivery staff were very professional, efficient and courteous. They were very good representatives of your whole service.So thankProfessional, efficient and courteous Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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