The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Helpful, courteous and customer focused
Today I bought a freezer on line from your website but realised that I accidentally clicked on fridge instead of freezer. I phoned your Michael Parry to ask to change fridge for freezer. This gentleman could not have been more helpful, courteous and customer focused. He made the whole exchange experience pleasant and simple. Thank you for having such great staff !! Alda, Manly West, QLD
The service was great...& the price
I purchased a vacuun cleaner from the web site, never purchased from them before, the service was great & so was the vacuum & the price I will be buying from this site again when I need something. Thanks heaps Appliances Online you have won me Raelene, Tallong, NSW
Cheaper than any sale price in a store
The web wage was easy to use, and select the gas wall oven I needed. I was quite happy with the price, it was far cheaper than any sale price in a store.
As organised I was called on my mobile 2 hours before delivery. Very impressed with my first experience with AppliancesOnline. Nicky, Revesby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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