warranty
Manufacturer Warranty
2 Years
Manuals
Specifications & manuals
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Hi guys, Just wanted to send a quick email to say how impressed I was with the service received today by your company and especially your driver. Unfortunately I didn't catch his name, but not only was our new fridge delivered to our house first thing this morning, but the old fridge, which was not completely defrosted yet and dripping and dirty, was taken away without complaint by the driver. He unpacked the new fridge, placed in its designated spot in the kitchen and even made sure it was plugged in and turned on for me. The new fridge is fantastic and the whole process from ordering it, to it being delivered a day later free of charge was seamless. Having our old disgusting fridge taken away was also a huge bonus. As I said unfortunately I didnt catch the name of the driver, but if you could pass on my thanks for his hard work that would be fantastic. My tax invoice number was ******* and our Quotation Number was AA******HW. Delivery address ****** We will be sure to use your company again should any of other appliances need replacing. Thanks again.Was taken away without complaint by the driver I wanted to write and provide some feedback in regards to the service I received from Appliances online - and in particular 2 specific individuals.Over the heatwave of last week I was in a hurry to obtain an air-conditioning unit for my apartment. AS a previous customer who has had very good experiences in the past I decided to phone appliances online for this. I spoke to Andrew Paskalis who went out of his way to procure me an air conditioning unit immediately and also provide me with the ‘best deal’. Unfortunately as the order was about to be placed the supplier ran out, meaning I was not able to get the unit until 5 days later. Andrew was extremely apologetic about this and offered to quote me on the model instead so that I was able to purchase in store. However within one day, he had managed to contact the supplier and track me down a unit, and organise for it to be delivered.A brilliant customer experience Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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