The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
I wanted to tell you how impressed I am
Sorry I am a bit late, but I wanted to tell you how impressed I am with the service and courtesy I received from your company when purchasing my new front loader. The guys were running late but kept me informed all the way. The product was a described and performs like a beauty. Thank you again... I will surely be back. Oh and to take away the fawlty machine I had was an added bonus - I AM HAPPY - I will be sure to tell all my friends!!!! ...
Appliances Online Customer, Burleigh Waters, QLD
Collin was great and very helpful
Hey Guys,
I found out about you through my lecturer because I study Marketing and My Partner was looking for appliances and I thought we'd buy appliances from you... Collin was great and very helpful, Service was prompt and fantastic. Thank you much appreciated.
Sonia, Silverwater, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
What average house size is serviced successfully Mick · 2020-01-15
Good Morning,
Thank you for this question sorry about this delay we have finally have a response back from the factory
Their answer for you:
The room size is 50m3.
For multiple rooms, we suggest multiple machines.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
Is this product have hepa? Ghassy · 2020-01-05
Hi Ghassy,
Thank you for your question.
While an incredible unit, it does unfortunately not have a HEPA filter.
I hope this information helps, and if you have any further questions please give our team a call on 1300 000 500.
Thank you! Russell Crosdale, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .