The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
Goods were delivered the next day
Excellent Service, thank you so much, the ordering was fast and the goods were delivered the next day. Extremely happy customer. Well done. Janelle, Thornlands, QLD
Considerate and cheerful
I wish to thank you for the cheerful way my amalfi dishwasher was delivered and for the helpful way it was installed. So considerate and cheerful - thank you, Kathleen. PS And for allowing me the sale price a few hours after it ended. Kathleen, Rose Bay, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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