The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
Such an efficient service
I was talking to a colleague who advised he had just made a purchase from your company. I decided to look at the website and decided to make a purchase. I just want to say congratulations on such an efficient service. I had a phone call from Shayne immediately advising on the order. I paid with my credit card and almost immediately received my receipt. Great work. I will be recommending you to my friends. June, Logan Central
24 hours from the time I placed my order online to my front door delivery
Thank you for the excellent and efficient service you have provided. 24 hours from the time I placed my order online to my front door delivery! ... simply amazing. I will definitely recommend your excellent service to all my friends and work colleagues. I am so impressed with your amazing customer service. Thank you so much Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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