The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great, easy to use site
Great,easy to use site. Ordering was simple. Waiting to see how the
delivery process goes. First time user. Peter, Mudjimba, QLD
You have restored my faith in customer service
Just wanted to say a huge thanks guys, you have restored my faith in customer service, we purchased a cooker online the end of last week, you kept us informed all the way and its just been delivered by two friendly delivery guys in the time slot you said it would, at a bargain price too, so we are more than happy with the service we received and will now be supporting you guys each time we need any more new appliances, thanks again Andrew and Dawn, Seaford, SA
Communications, service are second to none
Just a quick note to say that the ordered cooker was delivered as advised, and the old cooker removed. Many thanks for your assistance with everything – the potential glitch re delivery was handled very quickly and professionally – very much appreciated. I will certainly recommend your business to others – price, professionalism, communications, service are second to none. Please pass on my appreciation to all concerned. Many thanks. Owen, Lower Belford, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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