The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You have restored my faith in customer service
Just wanted to say a huge thanks guys, you have restored my faith in customer service, we purchased a cooker online the end of last week, you kept us informed all the way and its just been delivered by two friendly delivery guys in the time slot you said it would, at a bargain price too, so we are more than happy with the service we received and will now be supporting you guys each time we need any more new appliances, thanks again Andrew and Dawn, Seaford, SA
A new experience for me and they made it a very pleasant one
Your delivery men have just brought my gas stove right into the house and I am pleased with the appearance of same. I will now have my Plumber install it. I wish to register my thanks to Campbell and Colin who helped me through the electronic maze in purchasing it., a new experience for me and they made it a very pleasant one with their patience and assistance. Many thanks to all. Wilma,
Service and performance has been excellent
I have just received the goods on this order less than 2 days after ordering. Your service and performance has been excellent and I expect to do more business with your company. David, Newcastle, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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