The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You are extremely well organised
I just wanted you to know how appreciative I am of the service you provide. You are extremely well organised and a pleasure to deal with. Congratulations and thanks again. Jean-Paul, Yeronga, QLD
It was an absolute pleasure
Just letting you guys know that i am very impressed with your company. Your delivery guys made the delivery before 9 am which let me go to work. Overall, the experience was terrific and it was an absolute pleasure. You can expect me to be a customer again sometime within the year. Thanks. Subham, Parramatta
But my worries obviously were for nothing
Just wanted to say thanks for the service I received from appliances online. My freezer arrived safe and well on the day that was organised after a call from you saying the first day was not possible. I was dubious about ordering online, but my worries obviously were for nothing. I have nothing but praise for the service. Thanks again. Will be happy to do business with you again when the need arises. Phyllis,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
hi, are both they auto-defrosted ? helloeatty · 2022-05-23
Good Afternoon,
Thank you for this product question, the fridge will automatically defrost itself however the freezer will require a little attention as this is a manual defrost upright freezer, so this will depend on yourself how often you need to defrost your freezer, generally about every 12 months, some customers may prefer to defrost every 6months, there is no set rule for how often you need to defrost your freezer it is really up to the individual.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
Why the 2.5 star rating? I contacted you couple of days ago with same question regarding the Essato pigeon pair fridge freezer? .. was told it was actually 3.5? Is this the same? Colleen · 2022-02-24
Good Morning,
Thank you for this product question, I have gone onto the Government Energy rating website to view what each products star rating is for you:
EUF246W: 2.5star as per our website all fridge.
EUFR183W: 2.5star as per our website all freezer.
Our website has not changed and both have the same energy rating, this information you are able to view when you are on the product page, please scroll down to view this & other features.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
Where are Euromaid pigeon pair refrigerators made? Karin · 2022-01-23
Good Morning,
Thank you for this product question, these will be coming out of China.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
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