The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Congratulations for a flawless process
Congratulations for a flawless process! Everything has gone to schedule and without any hassle. Your delivery team came early and clearly knew what they were doing. I'll be back to you for the next purchase.
Robert, Fraser, ACT
Certainly my preferred supplier for appliances
I have recently made my second purchase from your organisation, a
dishwasher, and was extremely impressed by the level of service. The
appliance was advertised at a lower price by a competitor and you had no
hesitation in meeting their offer. Delivery took place two days later,
as promised. The installer was very professional even realigning the
water hoses for a 'better fit' and cleaning up after himself. You are
certainly my preferred supplier for appliances. David, Collingwood, VIC
We cannot express how impressed we were with the service
We recently purchased a washing machine and dryer from AO. We cannot express how impressed we were with the service, delivery and installation. It was just superb. Brett and Sean, the delivery men, were fantastic, very helpful. We will recommend your site to everyone we speak with from now on. We just wish you sold TV's as well. Paul & Silvana,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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