The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivered and installed with no problems
Have just bought a fridge for my daughter through Appliances Online. The service was excellent, telephone and email enquiries were answered promptly and fridge was delivered and installed with no problems. Would be happy to shop online with this company again!! Louise, Freshwater, NSW
It feels like Christmas
Hi Camille, I just wanted to thank you very much for the
prompt delivery of my machine - I took delivery today, which is a whole
week earlier than I was expecting. I am so happy to have my washing
machine; with this wet weather the hand washing was just hanging under
the house dripping for days. It feels like Christmas to have a lovely
new washer now, and I am very impressed both with your courtesy when you
advised me of a possible delay with the order and also with the speedy
time you were able to finally get it to me. Thank-you so much. Judi, Mossman, QLD
All aspects of this service have been fantastic
All aspects of this service have been fantastic. I can sit at my desk in Adelaide and order items for delivery in Melbourne. If I had to organise it another way it would be too hard. Also the prices are very good. Brad ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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