The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I loved the whole appliances online experience
I was extremely impressed, ordered fridge online in comfort of my own home 7.30 at night and delivered 2 days later within time frame promised, with a pleasant phone call at 715am morning of delivery
promising delivery between 9 and 11am. Arrival was 9.20am. how impressive.. I loved the whole appliances online experience. Delivery
guys were friendly and very efficient. answered all my questions and even took the packaging away along with my old appliance. wouldn't shop any other way, as prices are fantastic too. Katrina, Terrigal
Amazing service
Amazing service - ordered 43 bar fridges. Campbell sourced them and called back re delivery etc. within 30 mins. Delivery was as advised. Absolutely no problems whatsoever. Many thanks.
Christine, Preston, VIC
en fixed the problem in 2 days and had a new dishwasher delivered to us
Hi There, Just wanted to say thanks to Ben who gave us great customer service. We had massive problems with the supplier of our dishwasher which went on for a month.. Ben fixed the problem in 2 days and had a new dishwasher delivered to us. Please pass on our thanks. Mary,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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