The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Excellent service and will shop again!
The whole experience was painless from ordering, payment and delivery. Delivery occurred just as was explained on the web. I was hestitant to buy such a large purchase online but reviews and blogs indicated the company was good. It took away the hassle of haggling instore with sales people and all the extra requirements - delivery, removal of old machine and connection was all included in the price and offered upfront. Excellent service and will shop again! Jennifer, Carina, QLD
The great delivery on a product that no one else could get
Hi, just to say thank you very much for the great delivery on a product that no one else could get for 14 days.You were on time, under the other prices I had quoted and you removed the old fridge. Thank you very much. Virginia,
Thank you all for the great service you supplied
I have to thank you all for the great service you supplied. I am an elder lady and am so relieved that the installation of my new fridge was so hassle free. Both *** and *** **** **** told me they would take my old fridge away for a fee. However, they would not guarantee that they would take the new fridge out of its box for me, as this would depend on the carrier’s time schedule. What good was a new fridge in a box to me if they took my working one away? Sadly, I remembered the trouble I had getting a new TV out of its box etc., so how was I going to manage a huge fridge? If I had of known of your wonderful service, I would have replaced my very old fridge years ago.
A very Happy Customer. Phyllis,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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