The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We are now Very Happy Customers
SUCCESS! the Omega was delivered this morning and is installed in the kitchen to several positive comments from other members of the household – my wife & 30yr old daughter. This is just a quick note to say “thanks very much” to you for your excellent commitment to providing the best customer service for us following the Haier purchase. I have worked in customer service for the last 35 years and have to say the level of commitment to a positive resolution for ourselves and Appliances Online you have displayed is up there with the best! The end result is we are now Very Happy Customers, who will buy from you again , and recommend the company to family and friends when purchasing. Thanks again.
Roger & Sue, Endeavour Hills, VIC
Easiness of purchase and saving
I just wanted to thank you for the fast delivery, easiness of purchase and saving I made on purchase of new washing machine. Having ordered on Friday afternoon to delivery and installation by 9am Monday morning was superb. Staff members who delivered and installed were both polite, friendly and helpful and very efficient. The follow up phone call advising of arrival time was great and I didnt have to waste my day sitting around the house waiting for an all day delivery window. Most appreciated. We will be ordering any of our future items from you and will not hesitate to recommend to our friends. Chrissy, Centennial Park, NSW
This deal was fantastic, the product excellent
I would like to thank the guys at
appliances on line this deal was fantastic, the product excellent and
the delivery service was incredible, quicker than I can post a letter,
thanks I shall be making more purchases through you guys. Allan, Gordonvale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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