Even as I was being shown the Electrolux ultra pet in the store, I said "that latch looks rather flimsy". The sales person assured me it was not and that they had never had one returned for that reason (more to follow there). Sure enough, within a month, the latch disintegrated. But it was much worse than I suspected; the latch formed a critical seal between the suction unit and the refuse canister, so you cannot continue to use it. So I called the store, they said, call Electrolux and tell them you have the Platinum plan... Hence the reason the store never had one returned. But there's more... Electrolux didn't arrange to have it fixed, they told me to call a 3rd party repair facility and coordinate the repair myself. Next time, I'll get the Hoover. One other thing is that the carpet cleaning head doesn't have any wheels, so you basically have to scrape it along, actually fighting the suction... It's not very smooth.

This Electrolux vacuum really sucks !! Easy to empty dust collector too.

Makes our carpet look like it was 11 years ago when it was new amazing very compact isn't laying around floor like old Vacuum cleaner strands up by itself