The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
10/10 for everything
I wanted to pass on my feedback for your website. I ordered a coffee machine over the weekend and scheduled delivery for the Tuesday. The delivery driver rang me as the website said I would be. They turned up, having had a small problem with their GPS that it seems everyone has with the location I live in. The assistant and the driver were very courteous, very pleasant and easy to deal with. Applicances Online is the number 1 place I will shop in the future. I found them from Big Brown Box who I used a few years back to buy a TV and would recommend them to anyone as well. 10/10 for everything. Cheers Paul, South Brisbane, QLD
10 out of 10 for efficiency
Just received my new fridge from your company. I am giving your company 10 out of 10 for efficiency, prompt delivery, excellent delivery people who also installed my fridge for me. I am loving it. Susan, Beerwah, QLD
The cheapest quote!!!
Just wanted to leave positve feedback... Fantstic service, very professional & sooo easy. Ordered my Fisher & Paykel fridge, the day before the driver called to say delivery next day, then a morning call to say exactly what time....too good Beautiful fridge & they took my old fridge away too. I highly recommend Appliances Online...1st class service & the cheapest quote!!! Sue, Bentleigh, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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