The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fabulous
Best thing I ever did was
to buy my front loader washing machine through Appliances Online. As
long as you know the exact item you want to buy you can’t go wrong. It
was delivered within a couple of days by two nice fellows who arrived on
time, installed the product and took away my old one all in about 8
minutes flat! Fabulous!. Sue, Eaglemont, VIC
Professional, efficient and courteous
Once again Appliances Online has exceeded my expectations
by responding to my problem within an hour of contacting you. Thank you
so much for your advice. I have been so impressed with your
customer service. At a time when retailers are having a difficulty, your
service made the whole purchasing process easy beyond belief. Prior to
ordering from you I visited ****, **** and **** retail stores. I was amazed by how unhelpful and disinterested retail
staff in each store were. I had to interrupt staff as they conversed
with one another. At no time was I asked did I need assistance. And
despite the fact that I really HAD to buy a washing machine I left
without purchasing anything.The whole process of shopping online was
just so easy with your company. And the free delivery was also much
appreciated. And to that end the delivery staff were very professional,
efficient and courteous. They were very good representatives of your
whole service.So thank Jane, Balmain, NSW
What a pleasure dealing with such service professionals
Thanks for your easy to use website and online chat facility, your excellent service and delivery and product range. I have just purchased a new washing machine and will definitely be using your website and service for a new dishwasher in the near future. What a pleasure dealing with such service professionals. Annehilda, Palmerston, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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