The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The price and delay were less than the local stores
I shopped online since I was after a left-hinged fridge, and the local stores had nothing to offer and had fees and long delays to order one in. Ordered from Appliances Online, and although the fridge I originally ordered was out of stock, the price and delay were less than the local stores. A few days later I notice a better left-hinge fridge is on sale and in stock on Appliances Online, and they were happy to switch my order to the better model for no extra cost - The fridge was delivered within a couple of days. Great stuff. Greg, Noranda, WA
Competitive pricing
I am writing to thank you for your excellent service re recent my purchase
of a barbecue. From the simple ordering on line, the competitive pricing,
delivering on time to the excellent quality of the product.I
will definitely recommend your company to friends and would not hesitate to
order again. Anne, Templestowe, VIC
Couldn't be happier
Dear Matt & ShaeA very belated thank you for all the effort you put into helping us sort out the washing machine.We are now the proud owners of a Bosch (doing at least one load every day, and sometimes up to four!), and couldn't be happier with it. With a small baby in the house, we have a lot of extra washing, and the clothes are coming out clean & fresh, and the machine is fairly quiet and doesn't walk across the laundry.Thanks again - the customer service from Appliances Online really has been outstanding.All the best Lara, Foresthill, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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