We used this robot about every other day for a year. Then at the year mark, right when the warranty ran out, it stopped working. After many rounds of troubleshooting (including with ecovacs support), the robot still isn’t working correctly—it won’t stay on the charging doc and just wanders around. We were told to either send the robot to robotics repair on our dime or buy a new one. Not cool.

This robot vacuum has been a lifesaver! Water resoivoir on to mop or leave it off for vacuum-only. The mopping isn't as good as you'd do manually but it's still a good job. Definitely works better when everything is picked up and the path is clear. Easy to set up programs and scheduling. It can do our 4 bedroom home twice with one battery charge. Very happy

I bought this flagship robot vac based on reviews from testing. Set up was fairly simple but I am still unable to pair it to my Google home app - which isn't a big deal for me since it has a scheduling feature. The first few days, the mapping was flawless. After about a week, it started creating rooms in my house that didn't exist, couldn't find its dock and kept missing rooms it was supposed to go to. I've deleted and recreated the map several times but it still keeps being less smart than it's supposed to be. It vacuums quite well and avoids things like shoes and pet toys which is a nice feature. The report it sends you is somewhat useful but only when the map is accurate. I vacuumed with my regular vacuum after it cleaned and there was far less dirt/dust in my vacuum bin than usual, which means it is doing its job. The mopping feature is ok. It definitely doesn't take the place of manually mopping. It's more like a swiffer wet jet than an actual mop but it's good to have for the in between cleanings. The map also doesn't completely allow you to split open concept areas very well. That was one of the selling points for me so I'm not happy with that feature not working. There have been a couple times that it told me to clean the dustbin and filter even though it was already cleaned and not even close to full. All in all I'm pretty disappointed for the price I paid. For what they're charging, there shouldn't be mapping issues. I'm seriously considering returning it and getting a different one.