The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service that is infinitely superior
I just want to say how impressed I was with your service and delivery. I really appreciated being able to choose the delivery date and the two guys who delivered were fantastic including coming back the next day enroute from another job to pick up the old freezer which was still full of food when they delivered the new one. Thank you for providing a service that is infinitely superior to any I have experienced in the past! Renee, Denistone East, NSW
Thanks for your friendly and speedy service
To the Appliance online team, Just a quick message to say thanks for your friendly and speedy service. On Monday I rang and ordered a microwave for my parents who live in Brisbane (early christmas present). I thought i would let you know that I have just received a phone call from my dad to say that they have received it this morning (Tuesday). Talk about speedy service ;-) Many thanks for a very easy and friendly experience. I know that I will certainly be making further purchases down the track through you guys. Elizabeth, Greenslopes, QLD
"Buying online" a very worthwhile experience
Hi I just wanted to sayThanks for getting my Mums fridge sorted out so quickly...When something is done well I like to let someone know . The fellow who delivered it Michael... was fantastic to deal with and made "buying online" a very worthwhile experience. Cheers for now......and regards Paul, Bardon, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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