The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
The best online service I have experienced
I do a lot of online shopping across many different categories. This is the best online service I have experienced. Appliances Online not only matched a cheaper price, they advised they would call the next day after i ordered to confirm delivery time (which they did), then actually delivered within that 2 hour time window and picked up my old one for free. I have recommended AO to many others. Nicole, Hawthorn East, VIC
Prompt and fantastic
Excellent customer service on the products (Kelvinator fridge, Miele vacuum cleaner and LG washing machine). The delivery from the drivers was prompt and fantastic. James, Noranda, WA
The word perfection crosses my mind
Great communication prior to and at time of delivery. On time, polite, professional and driver even likes and gets on well with the 4 legged pets who normally carry on like crazy at visitors. Well done. Once we have been emailed our receipt the word perfection crosses my mind. Will use your services again I have no doubt. Simone & Evan Simone & Evan, Raby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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