The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Service was efficient & prompt
I recently bought a Chef wall oven through you, and wish to pass on my thanks for your service from start to finish. Call center girls were lovely, service was efficient & prompt. Delivery boys were on time, courteous and very capable. I am planning on another purchase very shortly. Patricia, Corrimal, NSW
AOL are fantastic
AOL are fantastic. My fridge died 3 days before Christmas and it was full of food for our Christmas lunch. I called appliance on line immediately and within 4 hours I had a brand new fridge on my door step, the one that I wanted and at a fantastic price. Their service is far more superior than there retail competition. I'll never buy my appliances anywhere else. Many thanks!! Tracey, Eltham, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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