The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The ease in which everything went was surprisingly superb
Yesterday I had a washing machine delivered to my house. The ease in which everything went was surprisingly superb. They called and advised a time when they would arrive, and arrived in that time frame..and the best part of all was being able to pay for it when it arrived...they even took away all the packaging and didn't leave me with it. Im really surprised at how quick, clean and easy the whole thing went.
Cheers to you online appliances..... Rachel Murphy, ABERFOYLE PARK SA
Mum was thoroughly impressed
Thanks for the quick delivery of my washing machine, removal of my old and installation of the new, runs like a dream, the guys were friendly and courteous, mum was thoroughly impressed with the service :) Snezana, Australia
Went above and beyond
I was amazed to get on line, find the product I wanted at an amazing
price (no-one else came near it) and have it at my door the following
day. Initially I wasn't home, and most of the issues I had come up
against with regards to deliveries resulted in resentful service, but
appliances online (Specifically Mark) gave me the friendliest service
I have come across and went above and beyond to get my dishwasher
there to meet the plumber! I would never go elsewhere again, and the
next time I need white goods, I will click, pay and smile again on
your site. I've heard big brown box is just as good!! 10/10, 5 stars,
Top of the Class!!! Jodie, Hamilton Hill, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Do you offer installation only services or do you any install ivens that have been purchased from your store? Corrinne · 2025-07-07
Hello
Thank you for your installation question. Installation fees are typically associated with each product. When you enter your postcode and select your suburb, our system checks the stock availability in your state and determines if a technician provides installation services in your area. If everything is in order, the fee will be displayed online.
Please note that the installation fee applies to a 'Like-for-Like' installation, meaning that all necessary services must be available. This fee does not cover situations where extra connections are required. For instance, if you're switching from an electric product to a dual fuel (Gas/Electric) system, this fee will not apply. In such cases, you will need to request an inspection, and a separate quote will be provided.
For help with your order, you may need to chat with our internal sales team to assist you by calling the number below.
I hope this information will assist you when shopping with us at Appliances Online. Our Sydney-based team is available 24/7 to assist you at Ph: 1300-000-500. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
