The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your company offers everyone the same service
Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you. Megan ,
Over the moon with your service
We were over the moon with your service & ease of buying our washing machine. Your website was easy to navigate & we waited no time for it to be delivered. Your delivery guys called us and turned up promptly. They were very helpful & polite. We would use you again no problems & recommend you to everybody, just fantastic thank you. Richard, Brassall, QLD
pleasure dealing with you again
A huge thank you for your prompt service. How fantastic bought online at
6pm delivered at 7.30am the following morning, old BBQ removed by two great
young men.
It is a pleasure dealing with you again and I have told many of my friends
how wonderful the service is!!
June, Cronulla
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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