The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
"True customer service "
Morning [ staff member ],just letting you know that the fridge has just been delivered and funnily enough by the same gentleman who delivered the other one!! I would like to thank you very much for the effort you made on my behalf to resolve this issue. True customer service,and as I have said previously I have not only bought several items from you but have recommended you to others who have also received superb customer service. Carol, Southern River WA
Installing everything is just a few minutes
Hi, Yesterday I had a new washing machine delivered. I was happy with the service provided, demonstrated by the polite and considerate staff being on time and installing everything is just a few minutes. Cheers. Jacqui, Carlton, VIC
Too easy!
It is so rare to receive exceptional service that I had to email and let you know. I recently purchased a new washer and a dryer from appliances online after trying to find a bargain on ebay and missing out every time. Not only was I able to buy a new Bosch from you, but the helpful customer service rep gave me a good deal on my dryer also. My old washer and dryer were picked up, and my new washer was installed by two very polite and helpful delivery men. Too easy! Will definitely recommend your company. Maidee, Croydon, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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