The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Right through the ordering and payment process, it just couldn't be easier
Hi - We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
Very happy with the service
I was very happy with the service I received from Appliance online when I ordered my washing machine. It was delivered on the day and time I was told it would be - within a 2 hour window. The old one was taken away and the new one installed, I have and would have no hesitation in recommending this company. Hope to do more business with you when the need arises. Ilona, Leeming, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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