Bought this machine in April 2024, which broke down in four months. Got a replacement machine which also stopped working in 5 months. Now I am getting another replacement. I offered paying additional money to get a better model but apparently it’s not possible as there is no option to do so in the system. I have been using nespresso for many years and this machine has been the worst experience so far, so much time wasted.

I have had this for about a month now and it’s excellent, it’s exactly what I wanted, it’s a small cute machine that makes a lovely coffee and all the pod sizes fit which is such a great feature.

Don’t buy it. It’s hard and clunky to open and close. Cannot make a coffee in a taller cup. The holder for used pods is small. Very disappointed. I bought in a bundle. Byers remorse.