Have just had another one fail which is my second machine in 3 years - outrageous when you take into account the price and reputable manufacturer. Be mindful when you get a replacement it takes over the balance of the warranty so although this one has fallen well short of the 2 year warranty it's for the dump. I enjoy Nespressos coffee so will probably have to get a higher quality model and hope it doesn't happen again.

It has given me the perfect coffee experience expected from Nespresso, however, machine broke down close to 2 years mark, got a replacement machine that doesn't work right regularly--suspected a refurb machine--and finally completely broken with the head unit falling apart.

Machines not built to last. Our fourth machine has just died due to a motor issue. 18 months old but told out of warranty but they will give us a slight discount on new machine (about 10% off). Between the numerous increases in cost of pods and the latest problem machine we are Giving up and purchasing a different coffee maker.