The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very happy with Appliances Online
I was very happy with Appliances Online. The product I purchased was very well priced. It arrived when they said it would. I was also able to pay cash on delivery, which I appreciated, as I don't like giving out my credit card details, even though I am sure it is safe to do so with this company. Janice, Scarborough, QLD
We are now Very Happy Customers
SUCCESS! the Omega was delivered this morning and is installed in the kitchen to several positive comments from other members of the household – my wife & 30yr old daughter. This is just a quick note to say “thanks very much” to you for your excellent commitment to providing the best customer service for us following the Haier purchase. I have worked in customer service for the last 35 years and have to say the level of commitment to a positive resolution for ourselves and Appliances Online you have displayed is up there with the best! The end result is we are now Very Happy Customers, who will buy from you again , and recommend the company to family and friends when purchasing. Thanks again.
Roger & Sue, Endeavour Hills, VIC
Cheaper than any others I looked at
I bought a fridge from you and had it delivered last week. Loved the fact it was cheaper than any others I looked at and I could buy it without having to travel all over Brisbane to get the best price. I ordered it, specified the day I could be home for delivery and the delivery guys rang me at 8.30 to advise the time it would be delivered. this meant I could plan my day around it rather than sitting at home all day waiting (and when you only get one day off a month this is important.) Delivery was free, they took away my old fridge and I paid COD. I have recommended you to heaps of my friends and I am now looking at buying a dishwasher and yes I will be buying through you. Gailyn, Nundah, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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