The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I could not have asked for anything more
I recently purchased a washing machine from your company and wish to sincerely compliment you and your whole team on the ease and satisfaction of that process.
I had just experienced the opposite - had purchased a washing machine which finally arrived 9 days later and then didn't work as it had been damaged during delivery! I found myself back at square one sourcing another new machine. Through the Internet I decided which machine I wanted and your company (totally unknown to me) provided: -
* The best price
* Many choices of payment
* Free Delivery and set up
* Took the old machine away
* Ordered late afternoon and delivered by 9:20 the next morning
I could not have asked for anything more. I appreciate that where I live had something to do with how early I received the machine, but nonetheless the whole experience was a very pleasant surprise. This is how businesses operate but not too many do.
Rebecca,
"True customer service "
Morning [ staff member ],just letting you know that the fridge has just been delivered and funnily enough by the same gentleman who delivered the other one!! I would like to thank you very much for the effort you made on my behalf to resolve this issue. True customer service,and as I have said previously I have not only bought several items from you but have recommended you to others who have also received superb customer service. Carol, Southern River WA
The Best Service I have ever had!
Appliances Online. I needed a new gas oven quickly and did not have the time. After 20 minutes of research of products online, I then went to your website. You had exactly what I needed and at awesome prices! I ordered and had it delivered the next business day. Your instructions were so clear. I got the call and it was delivered exactly in the time frame as instructed. Friendly service and with a smile. Thanks for making it so simple and stress free. Lee-Anne Currie Camp Hill Brisbane LeeAnne Currie, Camp Hill Brisbane
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
