The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Appliances Online get 10 out of 10
If a company is judged by the way it deals with problems, then Appliances Online get 10 out of 10. I had a problem with a damaged door from delivery and it was handled promptly, efficiently and professionally. I will absolutely be shopping with you again. Very, very impressed. Was also happy with the ability to make a late night phone call, get stock levels checked, and organise delivery in under 48 hours. Well done! Kirsten, Gwelup, WA
Thank you for a fuss-free and stress-free shopping experience
Thank you for a fuss-free and stress-free shopping experience. Communication was excellent, delivery speedy and delivery personnel friendly and helpful with the installation of appliances. I would gladly recommend to any of my friends and family. Edwin ,
Hassle-free
I just wanted to applaud Appliances Online for your high standard of customer service! The whole process of ordering my new toaster online and the delivery of same was hassle-free and the delivery boys were excellent in ringing me and letting me know when my goods would arrive.
Unfortunately many companies do not take your approach and leave customers in the dark – they certainly wouldn’t get my business once burnt but I will certainly be recommending your website to friends and family. Thank you again. Lynette, Fortitude Valley, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .