I've used this machine before as my daughter has one. Had to have one for us as well. Appliances Online was the only place I could find the black model. This machine makes an excellent cup of coffee and I am very particular about my coffee. My favourites aren the Ristretto and Espresso pods and my husband likes the Cafe au lait. Since we purchased this machine this, I haven't used anything else.

I brought this coffe machine for a friend for Xmas as she loves mine, best price quick service...happy to shop here A+++

To be honest, I have only used it once, im not much of a coffee drinker and purchased it for guests. The only comment that was made is that you can tell its life long milk used in the pods, but apart from that, easy peasy!