The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This must be what good customer service looks like
Hi,
I would just like to write to say thank you for your promised fast delivery. When I read on the online receipt that I would get a phone call in the morning and then delivered within 2 hours from that time I laughed to myself thinking yea right I will believe it when I see it.
Well to my surprise your delivery man rang me up at 710 this morning and delivered it by 830. I couldnt believe it this must be what good customer service looks like? been a while since I have seen it. The bloke also had a great attitude and a good phone manner when he called me especially for a delivery driver. If I had the $$ on me I would have tipped him for the great Customer Service, being punctual and having a good attitude you just dont find this anymore.
Thanks
Zach, Bellbird Park, QLD
Easy to use
Great site, comprehensicve content, easy to use. Appliances Online Customer, Australia
We really appreciate your prompt service
Our dehumidifier arrived this morning. We really appreciate your prompt service & can't praise your customer service highly enough. We have told our friends about you & given them your web site address so I am sure you will have a few more orders from the Eungella area. By the way, it is raining & raining here with no site of sunshine in the near future. Mildew is a real problem. So far, so good, with our dehumidifier. Darryly, Eungella, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Could you tell me. The control setting please, not sure which is which. Thank you we are using it at the moment and are so happy with it,got water on carpet through overflowing gutter Petronella · 2017-03-01
Hi there,
Thank you for your enquiry,
Please visit the link below on instructions for how to use this dehumidifier.
https://www.appliancesonline.com.au/manuals/cf08m/cf08m_im.pdf
If you have any questions, please feel free to contact our customer service team 24 hours a day, 7 days a week. Call us on 1300 000 500.
Kind Regards,
Paul
Appliances Online Paul Lee, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .