The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great work and well done
Guys, Thanks for a brilliant service. Bit nervy buying a washing machine online. you guys were significantly cheaper than others online (which was a worry). But experience was fantastic. From text message confirm to the two awesome guys who called, delivered, installed and removed our old machine (free)! Great work and well done. A David Jones service and at very, very reasonable price. Thank you Tony, Chapel Street North, VIC
Aftersales assistance when we needed help
Hello just sending an email to thank Colin for his aftersales assistance when we needed help installing our dishwasher. You were a great help to us when the instructions only confused us. Kind regards. Margaret, Wattle Glen, VIC
The easiest deal & change over he had ever done
Washing machine--Yes it arrived exactly on time—& it works well
after a couple of days for us to work out how. –the way it works is the same as
the one I had before except for a few minor differences. It will do a few extra
things that I have not had the need for yet. My Husband said –“It was the easiest
deal & change over he had ever done” It was all over within 5-minutes. Thank
you for your honest quick service. Syble, Mona Vale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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