The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I found your site really convenient
Just wanted to let you know I found your site really convenient and was very happy with getting my appliance the next day. Thanks Sarah,
I wanted to tell you how impressed I am
Sorry I am a bit late, but I wanted to tell you how impressed I am with the service and courtesy I received from your company when purchasing my new front loader. The guys were running late but kept me informed all the way. The product was a described and performs like a beauty. Thank you again... I will surely be back. Oh and to take away the fawlty machine I had was an added bonus - I AM HAPPY - I will be sure to tell all my friends!!!! ...
Appliances Online Customer, Burleigh Waters, QLD
Thrilled with Appliances Online - not only from the savings
Why aren't there more companies in the 21st century that
deliver customer service and follow through like this one?
I was totally impressed and thrilled with Appliances Online
- not only from the savings I made by purchasing my washing
machine through them, but also with the whole process from
start to end. The website is very user-friendly, the phone
service team were a pleasure to deal with - even giving me a
direct line to contact the operator if I changed my mind on
the model I ordered, and the delivery boys were
professional, efficient, and had great communication with us
regarding the time of delivery on the morning. I would
highly recommend Appliances Online, in fact I'm going to do
so on my Facebook Page right now! All the best - this
company deserves to go onwards and upwards! Debbi, Bellevue Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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