The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you again for all the help
Hi,
I just wanted to send you an email to commend you on the great service i received from your staff member, Mark, who delivered my new washing machine this morning.
With having a family with 2 very small children he was great with setting up and checking to make sure my new machine worked.
I will definately be telling all my friends and family about the great service i received and recommending them to you.
Thank you again for all the help and Fast service.
Regards,
Joanne, Kings Park, NSW
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
I have not stopped raving about Appliances Online
Thank you for your promptness & fantastic customer service. Product ordered Saturday night 9.30pm, chose delivery for the following Tuesday. Tuesday 7.38am phone call to advise estimated delivery time of 8.15-9.15am. Product & delivery person arrives promptly at 8.15am. Unloads etc realizes dent in washing machine apologize profusely...at this point we are in awe still of the service so no qualms with us...Promise a new washer by 3pm the same day. 2.38pm same day call to advise 15 minutes away.....I am still reeling at the level of dedication and service your people and company have to offer......thank you for restoring our faith, I have not stopped raving about Appliances Online...... Appliances Online customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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