The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you to everyone I dealt with when buying a fridge
Just wanted to say thank you to everyone I dealt with when buying a fridge.
Your service was wonderful, your staff always friendly, polite & a pleasure to deal with.
The fridge was a surprise birthday present for my daughter & she was so surprised she tried arguing with the courier that it wasn't for her! Dont need to say how excited she was.
I work in retail & you always hear when a customer is unhappy but rarely hear back when they are happy so i just wanted to wish you all a merry xmas & thank you all again. Robyn,
Your company offers everyone the same service
Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you. Megan,
Most professional
Just wish to say a huge thank you for your wonderful service of delivery of my new washing machine this morning. Most professional. Driver phoned last night and again this morning to advise me of exact delivery time. All went well with removal of old machine and connection of new one. Great team effort, most professional. Much appreciated. Helen, Hoppers Crossing, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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