The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent work!
I would like to congratulate you on your wonderful service. I ordered an INSINKERATOR yesterday and the delivery today was impeccable. I do not normally write emails of this nature, however, Michael and Layne (delivery guys for you) were brilliant. I was regularly contacted (telephoned 2 times) and delivery was undertaken smoothly. Please let them know how much this was appreciated, given that it is usually the case the people write to complain!Excellent work! Joseph, Edensor Park, NSW
FANTASTIC SERVICE
Hello
I refer to the below message, and advise - THE EAGLE HAS LANDED....!!
Many thanks for the amazing service..
NEVER EVER - have I experienced such professional communication, service, nor
the satisfaction of dealing with such a VERY well organised company.
You certainly have the systems in-place to ensure smooth speedy dispatch and
guaranteeing client satisfaction.. A virtue which is long LOST with most
retailers these days!!
I only ordered this item YESTERDAY AFTERNOON and here I am AT 9:20 AM the very
next MORNING with the appliance delivered to my door...by a most polite
attentive courteous delivery driver!!!
FANTASTIC SERVICE - AND to top it all off, I received TWO communique's earlier
this morning, one as TEXT and one by a clear concise courteous phone message (as
I didn't even have my mobile ON at that time of the morning..YET!!!) and next.
doorbell rings and here it is - AT 9:20 AM...!!! (all the way from Sydney TO
Port Macquarie) AMAZING!!!!
Kenneth Eather, PORT MACQUARIE
Very happy with Appliances Online
I was very happy with Appliances Online. The product I purchased was very well priced. It arrived when they said it would. I was also able to pay cash on delivery, which I appreciated, as I don't like giving out my credit card details, even though I am sure it is safe to do so with this company. Janice, Scarborough, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
What's the ice bowl made of - stainless steel or aluminium or what? DavidW · 2015-09-02
Hi David,
Thanks for your inquiry.
The mixing bowl is made from anodized aluminium.
If you require any further assistance feel free to call us on 1300 000 500.
Regards,
Robert
Customer Support Consultant robert.mocchetti, Appliances Online
Your website says that this red ice cream maker has been superseded by the silver one. Is the new model in any way better or exactly the same, just a different colour? RickyS · 2015-08-01
Hi,
Thank you for your question.
The difference between the 2 models is purely cosmetic.
If you require any further info please feel free to contact us on 1300 000 500 any time.
Kind Regards braedon.good, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .