The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The delivery service is second to none
Thankyou for the professional service given. The delivery service is second to none. I had two separate deliveries and both times I was phoned at 7.30am with the products arriving before 9am. The delivery guys were friendly and helpful. I will be recommending you to my family and friends and Im looking forward to purchasing again from Appliances Online. Ben, St Kilda, VIC
Goods were delivered the next day
Excellent Service, thank you so much, the ordering was fast and the goods were delivered the next day. Extremely happy customer. Well done. Janelle, Thornlands, QLD
You are now are shop of choice
Just a quick note to say thank you for having the best sales and
delivery staff. We have made several purchases and each time we have
never been disappointed.
The sales staff are always friendly and helpful. I have had to wait
many hours to get basic information when dealing with the likes of
******** etc but with your staff it is instant. Never a dumb
question goes unanswered to which I am very grateful. I am amazed at
how easy and quick I can order an item and receive it.
Delivery is always a concern as I have had items from *******
delivered on the back of ute which was driven by one of their sales
staff after they had finished work. I had paid $60.00 for this
disgusting treatment. Your deliver staff are always on time and so
polite and professional. It is a credit to you and them that they can
keep this level of perfection time and time again.
We have spent many thousands at ******* over the years but will
do so no more. You are now are shop of choice. Christian, Greenwith SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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