The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Peter & Ben were very professional and competent
HELLO,
I would like to commend Appliances online for the wonderful service that I received from the two deliver/installation men that delivered my Fridge today.
Peter & Ben were very professional and competent. Would you please thank then on my behalf?
Very gratefully yours, Terri
Terri, Cornubia, QLD
A quick thank you for your outstanding service
Just wanted to say a quick thank you for your outstanding service. I purchased a clothes dryer from your website yesterday afternoon, used the online customer service window to ask a few questions that were answered immediately. The lovely sales woman then personally called me, made the transaction very quick and smooth then assured me that my dryer would be delivered next day. Not to mention they price of the dryer could not be matched anywhere else, especially with free delivery.
Delivery guys were extremely polite, rang twice to confirm when theyd be here, took my old dyer away and set up new one. Everyone loves to make the effort to have a whinge when service is terrible, but I just wanted to say how impressed I was with yours. I would without hesitation use your services again. Thanks again. Elizabeth, Bonnyrigg Heights, NSW
Very efficient
Very happy with the site. Ordered the machine late Monday afternoon,had a phone call Wednesday morning to tell me the time of delivery. Two very pleasant men turned up on time, set up the machine and removed the old one . All very efficient.. Will use Appliances Online again Ann, Aberfoyle Park, South Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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