The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Great work Appliances On Line
I don't give accolades unless the service is special. I ordered on Sat at 17:30. Delivery was confirmed 15 minutes later by phone. Appliance arrived on time. It was exactly what I ordered, packed correctly, and $30% cheaper (delivered) than I could get it from a local supplier. I live in a coal mining town 1000kms from Brisbane. Great work "Appliances On Line". Bob, Emerald, QLD
I am just so impressed and will continue to advise my friends
Using Murphy's Law, I needed a new washing machine late on Sat 29th December. So I googled to find something and placed my order with appliancesonline.com.au. I chose my delivery date as the very next business day of 2nd January, but was very sceptical. It was delivered at 8.30am on 2nd, installed and the old one taken away at no extra cost. I am just so impressed and will continue to advise my friends to use appliancesonline. Kaye,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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