The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Price was impressive, and the service was excellent.
I would like to express my thanks for your very prompt service. I have just bought a washing machine from you, and you delivered it 20 hours after I submitted my order. In less than 24 hours from ordering I am doing my first load of washing. Your site is easy to use. Your price was impressive, and the service was excellent. Thank you Zoe, Northcote, VIC
Very efficient, helpful and friendly
Hello, I just wanted to provide some positive feedback on my experience with appliancesonline. I recieved delivery of my fridge/freezer yesterday. The team that delivered my product were very efficient, helpful and friendly. They got what is a heavey appliance up 3 flights of stairs to our apartment taking the upmost care not to damage the product on installation. I was extremely satisifed with the product, the service a the installation service provided by the delivery team.
I was also pleased with the speed an efficiency of the overall appliancesonline experience, I will be using appliancesonline again to order future products. Neil, St Kilda, VIC
How excellent your service is
I just wanted to write to say how excellent your service is and how helpful the delivery man Neal was yesterday. I appreciated the same day delivery you organised for me and Neal's pleasant demeanor. Thanks for all of this and I will definitely recommend you to other people and use your services again. Katherine, Malvern East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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