The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going in to bat for us
Hi Sally,Thank you very much for this, we will have a look and let you know shortly.I
would like to take this opportunity to thank you and the Appliances
online team for going in to bat for us on this one. Without your weight
behind us, I think it is unlikely that the outcome would have been so
good.Thanks again and we will be in touch shortly. Glyn, Mosman, NSW
Couldn't wish for better service I know where I'll be buying my white goods
Machine arrived shortly after 1 o'clock very helpful delivery men couldn't wish for better service I know where I'll be buying my white goods in future I'll also be spreading the word. Thanks again. Robin,
Providing another alternative product
Great service! Thanks for delivering product on time and for providing another alternative product as the one we ordered was not available. Happy customer. Felicity,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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