The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such outstanding service
I would just like to thank appliances online for such outstanding service. I ordered my juicer yesterday and drank my first juice less than 24 hrs later. I recieved a call from the delivery person warning me of the arrival time, and the delivery person was professional and courteous. I am very impressed and am thankful to find a service delivery business that deliver what they promise. I'll be recommending you to my friends and using you again. With Sincere thanks, Jane, Blackburn, VIC
Price was good, free delivery, simple to buy
Hi there, I just bought a juicer from Appliances Online and I wanted to let you know how impressed I was. The price was good, free delivery, simple to buy, and then it was delivered today only a couple of days later. I was particularly impressed how they called to give me a delivery time this morning and then again just before they turned up - and the delivery driver was very friendly and pleasant. I will definitely be using you again, thank you! Shelley, Woolloongabba, QLD
Impressed with the customer service
We had our Bosch washing machine delivered this morning, after ordering it online lunchtime yesterday. I wanted to let you know that I am impressed with the customer service shown - both with prompt emailing, speed of delivery, and especially the delivery itself. It was fantastic that the delivery men (PJ and David) rang me this morning to let me know the time window, and again 15 minutes before they were due to arrive. This is rare now in industry to get this service without asking for it. Thank you, I will use your company again if I need to buy an appliance again. Rebecca, Tarragindi, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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