The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Website offered the cheapest price
We just received our new Samsung washing machine. I just wanted to let you know how thrilled we are with your service. We only ordered it yesterday afternoon, and it was delivered today! We are astounded by the fantastic service we have received. Additionally, your website offered the cheapest price we could find for this product.
We will certainly be recommending your website to friends and family, and will always shop here for appliances in future.
Thanks again for the wonderful service, we could not be happier!
Ashlyn & Alex, Carlton North, VIC
Impressed we were with your customer service, product quality and price
Just letting you know how impressed we were with your customer service, product quality and price! We will certainly be purchasing future products through you -and so will our friends. Margarent,
Once again, thanks for your wonderful quick and efficient service.
Once again, thanks for your wonderful quick and efficient service. This time I bought a Dyson vacuum cleaner and was using it by this morning ... absolute perfection! Your excellent service puts other so called discount electrical retailers to shame ... they could certainly take a few lessons in customer service from your organisation! Julie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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