The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Exceptional
I would like to thank you for sending such great young men to deliver my dryer. They were so happy – it was great. They unpacked my dryer, positioned it for me and took away the old machine and all the rubbish. I know that’s part of their job but they were exceptional.Please convey our thanks. Lyn, Aspendale Gardens, VIC
Well-priced especially as they take old fridge away at no extra charge
Great online shop experience. Prompt reply to queries.
Delivered when said would. Would use again. The Samsung
upside-down fridge/freezer I got is good for 2/3 people,
uses only 1.26KWHr/day- about .26c/day.
Well-priced especially as they take old fridge away at no
extra charge, also unpacked & took away packing, even
positioned it & turned on! Love the layout inside.
Other reviews say shelves/drawers bit flimsy but I don't
find that. Best small upside-down fridge/freezer for the
price and lesser depth to wall means it fits flush to 60cm
deep kitchen tops. L. R. Sans Souci Appliances Online Customer, Sans Souci, NSW
Thank you all for the great service you supplied
I have to thank you all for the great service you supplied. I am an elder lady and am so relieved that the installation of my new fridge was so hassle free. Both *** and *** **** **** told me they would take my old fridge away for a fee. However, they would not guarantee that they would take the new fridge out of its box for me, as this would depend on the carrier’s time schedule. What good was a new fridge in a box to me if they took my working one away? Sadly, I remembered the trouble I had getting a new TV out of its box etc., so how was I going to manage a huge fridge? If I had of known of your wonderful service, I would have replaced my very old fridge years ago.
A very Happy Customer. Phyllis,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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