The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Gold star products and gold star service
Truly worlds best pricing and service criteria, gold standard technical support on the phone which enabled the buying trigger to press enter. Both the delivery men, Kevin and Layne were of the highest possible calibre, if Toll had these guys on their books, thery wouldn't have competitors. From a retired sales and marketing director, one of the best technically brilliant purchases made to date. Also thank you Fisher & Paykel as the current F&P washing machine purchased replaced our retired model which worked without error for twenty years. Gold star products and gold star service. Thank you. Susan, Fountaindale, NSW
They said they would and put my fridge where I wanted
Just wanted to say thanks for the fast and easy way to shop for my fridge. The guys came when they said they would and put my fridge where I wanted. They were polite and courtious. Keep up the great work as I will be recommending you to all my friends and work mates. Eric ,
Ease of ordering, quick delivery and competitive price
I just wanted to let you know that I appreciated the ease of ordering, quick delivery and competitive price for my new washer. My old washer broke down at noon on Monday - I had the replacement installed and operating 24 hours later. Your deliver/installer was unfailing cheerful even though the installation proved tricky and my husband was grateful he didn't have to dispose of the old machine. Tina, Fairfield, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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