The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you, thank you & thank you.
Thank you, thank you & thank you. We just purchased an Electrolux fridge from appliancesonline.com.au and we so glad that we did. My wife Naome & I were able to read & discuss the product info, make our decision on which fridge to purchase in the comfort of our home. This was done 'without' driving around to individual retailers, finding parking spots plus we didn't have to listen to a half informed sales pitch. Plus the delivery fee was pittance, to what we have paid for previously from 'local' retailers. The delivery guys called the day prior & gave us a time window, when they arrived they were 10 minutes ahead of time, plus they unpacked, set up and removed all packaging materials. Please pass on our thanks to the delivery guys. You will be receiving other orders from us in the future, plus we will tell our friends how easy dealing with appliancesonline.com.au really is & recommending others to purchase from you. Thanks again, Brian & Naome Thorburn, Macleod, Vic Brian, Macleod, Vic
Found your site to be the cheapest
Just wanted to commend you on your fantastic service! After researching the Front Load Washing Machines, I looked around and found your site to be the cheapest, and better still, with free delivery and removal of the old machine, saving even more time and money!! Order placed Tuesday, machine delivered and installed Friday. Amazing service, better than any large chain store! Thanks Alexandra, Kingsville, VIC
Excellent service
Hello, I recently ordered a Panasonic television and HDD/DVD player recently and wanted to thank your team for excellent service. My order needed to be delivered in two parts as the TV was not in stock. When the HDD/DVD player was delivered I accidentally overpaid the driver. I contacted your team and they corrected the final balance amount which I needed to pay when the TV was delivered. I was also pleasantly surprised to find that you had given me a further discount on the amount owing - I was so surprised I doubled checked with the driver. Not only am I enjoying a great TV and recorder, but buying them was a pleasant experience as well, thanks to your team! Kind regards. Anne Cruickshank, Beverly Hills NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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