The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Customer service i received over the phone was top notch
I recently purchased a fridge from you guys, and was
slightly hesitant having worked for one of the big
electronics retailers before, and have heard horror stories
about other online sites. I can happily say though that I
have absolutely no complaint in any area of the transaction.
Great price, FREE and prompt delivery, and the customer
service i received over the phone was top notch. They solved
all my concerns and actually stuck to every word that I was
told. Will be making all future white goods purchases
through you guys.
Cheers,
Shaun Shaun,
Why would anyone shop elsewhere
The driver just phoned to advise delivery this morning between 8 and 9am.
I could be slightly prejudiced, but acknowledge the fact that the Company Award you received recently is more than well deserved for the fast and efficient way even this small purchase was handled.
I look forward to further purchases, as why would anyone shop elsewhere - even when living as far from the city as I do, to have my microwave delivered to its resting place - not to mention also the removal of my old one. Noelene, Blackheath, NSW
Wow how impressive
I bought a Maytag washing machine and my wife has never been happier.We have a big family and needed a new machine asap as our old one had done it's time.We ordered on the Monday and were told that it had to come from sydney so it would be here Tuesday week,you guys fast tracked it for us and it got here on the Friday, four day's early, Wow how impressive thanks alot. Happy customer.
Roger, Moranbah, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .